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How do I Contact United Airlines for a Refund?

Travelers can cancel their flight reservations and can get refunds. In refunds and cancellations, travelers should stick to the refund and cancellation process. Passengers must visit the official United Airlines website to initiate cancellations and refunds. 

Travelers can contact the United Airlines customer service department to get help with refunds and cancellations.

How to Get a Refund for a Canceled Flight? 

Travelers need to follow the United Airlines refund Process mentioned below for refunds. 

  • Open your web browser and navigate to United Airlines’ official website. 
  • Travelers need to look for refunds and cancellation options.
  • Select the refund option, and you will get redirected to another page. 
  • The refund request form will open. Fill in the necessary details to submit the form for help and assistance. 

The steps for Cancellation are as follows: 

  • Open your web browser and visit to access the main website. 
  • Select the “My Trips” option.
  • Travelers need to select the “manage my booking” option. 
  • Enter the reservation id or the PNR number along with your last name. Hit the submit option. 
  • Select the reservation you wish to change or cancel and select the “Cancel” flight option. 
  • Proceed with the payment (if applicable) 
  • Travelers will receive a cancellation confirmation code on their registered email address or phone number.
  • Save it to fill in the refund request form.
  • A cancellation code is required to fill out the refund request form. 

Travelers can get refunds for refundable flight tickets. If one has booked a non-refundable ticket, he/she will get a future travel credit. The limit of future travel credit is one year from the issue date. 

How do you Contact Customer Service for a Refund? 

Travelers can connect with United Airlines Customer Service to connect with the customer service department to seek assistance with refunds and cancellations. 

Contact the Helpline Number 

  • Travelers must contact the United Airlines customer service executives by dialing the customer service helpline number 1-800-864-8331 or 1-804-964-8331 (OTA). 
  • Visit the official website of United Airlines and look for the contact us option.
  • Select the call option to call the United Airlines customer service department. 
  • Travelers will hear an automated voice and must select an appropriate prompt to connect with someone from the United Airlines customer service team.

Connect with a Virtual Agent

Travelers can connect with a live person to know about the refund status of their flight cancellation. Connecting with a live person is easier, and the live chat option is available 24x7.



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