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How do I get a Refund from Flydubai?

Flydubai is a low-cost airline owned by Emirati Government that provides passengers with the best help and assistance, from booking their flight ticket to reaching their desired destination. Travelers will also get help and assistance even when they process to cancel their flight tickets. However, the passengers must know some rules and regulations to get their ticket amount back and proceed with the cancellation quickly. The policy and process to cancel your flight ticket are as follows. 

How to Cancel a Flydubai Flight?

Some simple steps must be followed to proceed with the Flydubai Cancellation Process, as the required steps are mentioned here for you. 

  • Navigate to the airline's official website, and once getting connected, you have to look for the 'Manage Booking' option. 
  • Enter the PNR number as well as the last name of the passenger to proceed further. 
  • Once you get onto the flight details page, you must look for the option o cancellation. 
  • The passengers are required to proceed with the process of cancellation given on the screen. 
  • They also have to mention the reason behind the cancellation of their flight ticket. 
  • Once the cancellation process is complete, they will get redirected to the payment page. 
  • The travelers must follow the on-screen instructions to complete the cancellation process. Once it's done, they will receive the confirmation on their registered email address mentioning that the cancellation of their flight ticket is complete.

Flydubai Cancellation Policy

  • As per the 24-hour risk-free period, the passengers can cancel their flight tickets without any cancellation charges. However, this rule applies to reservations made at least seven days before the scheduled departure. 
  • If the passengers have made the reservation in the last few days of flight departure, in that case, the travelers are required to pay cancellation charges. 
  • If there is a delay of more than three hours n the scheduled flight departure and the passenger proceeds to cancel their flight ticket, in that case as well, they will be liable to get a complete refund along with the compensation.

How to get your Money Back if you Cancel Flydubai Flights?

Once the cancellation process s complete, the other question arises how to proceed with refunding the flight ticket? The travelers can either fill out the refund form or contact the customer service representative to initiate the refund process. However, they also need to know the rules and regulations mentioned in the airline's refund policy. 

Flydubai Refund Policy

  • The passengers can get a complete refund of their flight ticket if they make the cancellation within 24 hours of the reservation. However, this rule applies to reservations made at least seven days before the scheduled departure. 
  • The travelers are not entitled to proceed with the refund of their flight ticket if they miss their flight. 
  • The passengers will only get the travel credit for future bookings if they make the cancellation of their non-refundable flight after 24 hours of the reservation. 
  • If the cancellation is made by the airline due to any technical issue, in that case as well, they need to provide the passengers with a complete refund of their ticket amount. 
  • If the flight ticket is canceled due to any medical emergency, then the airline will provide the passengers with a complete refund of their ticket amount. They have provided the passengers have to submit the necessary documentation supporting the reason for cancellation. 
  • Suppose the airline causes a delay of more than three hours in the scheduled flight departure, and the passengers proceed with the cancellation. In that case, they will also be entitled to a complete flight ticket and compensation refund. 

How to initiate the Flydubai Refund Process?

The passengers can proceed with the Flydubai Refund Process online through the airline's official website or call the customer service representative and ask them to initiate the refund. Both processes are explained here for you as follows. 

Flydubai Online Refund Process

The passengers can find the refund form on the airline's official website, in which they need to enter their complete details along with the flight ticket details of their reservation. They also have to enter the reason for the cancellation of their flight ticket to get a refund of their ticket. The reason for the cancellation, flight class, number of passengers, and other necessary details, must also be submitted. Once the form is complete, review it once before the final submission. 

On-call Refund Process of Flydubai

  • To initiate the refund process over call, passengers must dial the customer service number and follow the process explained below. 
  • Dial the customer service number (+971) 600 54 44 45, and once getting connected, you have to follow the auto-generated call menu. 
  • Press 1 to proceed with the reservation of your flight ticket. 
  • Press 2 to make the necessary changes to your flight. 
  • Press 3 to proceed with the flight cancellation process. 
  • Press 4 to request any special assistance. 
  • Press 5 to initiate the process of refund. 
  • Follow the menu to choose the option of a refund of your flight ticket.

Once the auto-generated process is complete, there will be a shot hold, after which the customer service agent will connect with you to provide a reliable solution.




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