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How to Cancel Scoot Flight Tickets?†

You can cancel the Scoot Airlines flight ticket if your original plan doesn't work. The airline allows you to cancel the booking using both online and offline options. If you are unaware of the Scoot Airlines Flight Cancellations procedure, here are the details for your reference.

Cancel the Scoot Flight Ticket Online 

  • Browse the official website of Scoot Airways 
  • Find out the manage your booking link under the manage booking section 
  • Enter the booking reference and email or the other details required on the screen 
  • You can click on the manage my booking button to retrieve your bookings
  • Now select the itinerary you wish to cancel and click on the cancel reservation button 
  • Provide the reason for your cancellation and wait for the airline to confirm 
  • You can confirm the cancellation and then proceed to the payment page 
  • Clear the cancellation fee if applicable and then follow the instructions to complete the process

Cancel Scoot Airlines Booking over the Phone

  • You might need to pay additional charges when you opt to cancel the booking over the phone 
  • Dial the Scoot Airlines customer service phone number 
  • You can choose your communication language and follow the IVR
  • Please select the reason for your call and, say, talk to a scoot representative to connect with them
  • Once connected, you can share your cancellation request with the agent
  • They will ask for your cancellation reason and other booking details
  • You need to be on call by the time the scoot agent cancels the booking on your behalf

You can use any of the options above to cancel your Scoot Airlines flight ticket. Besides, remember the process above is valid for booking you made directly from the Scoot website. You need to contact the agent directly in case of third-party booking. 

What is the Cancellation Policy for Scoot Airlines? 

Once you purchase the ticket, the airline gives you 24 hours to cancel the booking free of cost if the departure is seven days or more away. But if you fail, as per Scoot Airlines Cancellation Policy, you might need to pay the cancellation fee based on fare condition, cancellation time, etc.

  • You can get a full refund if the booking is canceled within the risk-free period. The rule applies to all the fare types irrespective of their conditions.
  • If you cancel the ticket regularly, you are not eligible for a refund.
  • The Scoot Airlines tickets are generally non-refundable and non-changeable, but in certain conditions like death, medical condition, flight cancellation, or delay, you can cancel the booking and get a refund.
  • As per Scoot Airlines Cancellation Policy, you are eligible to cancel the booking and get a refund only when the ticket is purchased from the authorized sources of Scoot Airlines. Third-party bookings are not applicable for cancellation and refund.
  • The ticket value will be forfeited if you cancel the booking after flight departure and are labeled as a No-Show. So you must cancel your ticket before departure with a valid reason. 
  • If the ticket is booked directly from scoot, you can cancel the booking by visiting the Manage booking section online and calling the scoot representative.
  • You should speak to the travel agent directly if your ticket is purchased via a travel agency or third party.

FAQs for Scoot Airlines:

Does Scoot Airlines Refund Flight Tickets? 

Yes, Scoot Airlines refund flight tickets. Generally, the tickets are non-changeable and non-refundable, but when you cancel the booking because of a medical condition, the death of a passenger or close family member, or your flight is canceled or delayed, scoot airlines provide you a refund. You also get a full refund if you complete the cancellation formalities within 24 hours of booking and departure is seven days away.

How long it takes for a refund of Scoot Airlines reservations? 

Once you submit the refund request form, the airline processes your refund within 30 working days.

Can I cancel my Scoot ticket? 

Yes! You can cancel the ticket, but only when there is a medical condition or death of a close family member or passenger. Otherwise, the Scoot Airlines flight tickets are non-changeable and non-refundable.

What happens if my scheduled flight is canceled? 

If your Scoot Airlines flight is canceled within 24 hours of departure for controllable reasons, they notify you as soon as possible. Besides, below are the options you are given.

  • Rebook: They allow you to rebook another flight for the same origin and destination at no additional charge.
  • Refund as a voucher: They refund an unused portion of your ticket via a scoot travel voucher at 120 % of the itinerary. The voucher can be used for future bookings within 24 months from the date it is issued. 
  • Refund to original payment mode: You get a refund for the unused section to the original payment mode.

If I do not get the preferred date of booking after a flight cancellation, will I get a refund?

If you are not okay with the new flight option, you can ask the Scoot Airlines customer support team for a refund. Besides, in most cases, you get a travel voucher for a future booking.


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