Change Country & Currency

  • Country Flag USD

How to Register a Complaint at Frontier Airlines?

If you are also wondering how to file a complaint against Frontier Airlines because of your bad experience with the airline, or have a complaint regarding lost or damaged baggage, a refund flight issue, or overbooking the flight. Under this, you will get every information related to complaints against the airline.

What are the Common issues against Airlines?

Passengers can file a complaint against the airline if they face any issues mentioned below and the dispute up to $1000.

  • The airline oversold the flight tickets.
  • If the airline loses your baggage or gets damaged for any reason by the airline.
  • The flight was delayed on the tarmac.
  • One can also register a complaint against the airline if your luggage gets delayed.
  • If there is any concern about the family sittings.
  • The problem with airline frequent flier programs. 
  • Issues faced during the refund or delay in refund of a canceled flight.

Where do I Complain about Frontier Airlines in getting the Claims?

There is a penalty of methods given by the airline to the passengers looking for any help or support related to Frontier Airlines.

Get Claim through Phone Number and Website

Passengers can reach the airline's customer service by calling the Frontier Airlines complaint number 1-801-401-9000 from their mobile devices. If you want to complain about Frontier Airlines' delayed or damaged bags, you can do this from the airline's website. However, you can find other customer service numbers and messaging options on the airline's official website

Contact Frontier Airlines through Social Media

The airline provides a very interesting and innovative option for passengers. Customers can easily reach out to Frontier Airlines customer service through different social media platforms. The airline is active on popular social media sites such as Facebook, Instagram, Twitter, and LinkedIn.

How to file a BBB Complaint Against Frontier Airlines?

Better Business Bureau is popularly known as BBB. It helps customers to settle disputes related to sales, customer service, contracts, and many more. It is a way through which you can settle your disputes with Frontier Airlines before going to small claims court. Follow the steps below to report a complaint against the airline at BBB.

  • Visit the official website of the BBB.
  • And press the 'file a complaint option on the website's homepage.
  • Click on the nature of your complaint and select the nature of your complaint from the menu.
  • Identify the business type and select the aviation sector. And you also need to identify the specific location of the business and press on the next tab.
  • You must share your identification details with the BBB, as they don't accept anonymous complaints.

How to File a Complaint Against Frontier Airlines with the United States Department of Transportation (DOT)

If you cannot settle your complaint with the airline through Frontier Airlines Customer Service Number, you can report your complaints to the United States Department of Transportation. You can file a complaint both online and offline via calling the DOT representative. Before going for a complaint against the airline in DTO, you must arrange the following things.

  • Personal details of the passenger, such as name, address, and contact information.
  • Airline name 
  • Flight date
  • Flight information 
  • A brief description of the problem, incident, and complaint. The description should not exceed more than 3000.

How to Send a Demand Letter to Frontier Airlines

If you have tried all the methods, but you're not getting any settlement from the airline side, then you can sue Frontier Airlines in small claims court. Follow the procedure below to sue the airline in California small claims court.

  • First, send a demand letter to the airline. A demand letter states a legal right or requests a refund or payment from the business or airline. 
  • Remember, before moving to court, you must send a request letter for a refund or repayment to the airline.

Things to Include in Demand Letter

There are some important aspects and information that you have to mention in your demand letter to increase efficiency.

  • How much money are you owed?
  • Why does the airline owe your monetary terms?
  • Your personal contact data.
  • Where to send the fee?
  • Give them a few days to revert(usually about 7 to 14 days).
  • State that if they don't revert, you intend to sue.

Where to Send your Demand Letter 

Make sure you carefully read all the terms and conditions mentioned by the airline. After reviewing everything, send the letter to:

Frontier Airlines Inc. 4545

Airway Port, Denver, Co- 80239. 



By using our website, you acknowledge that you have read and understand our cookies policies so we can provide you with the best possible web experience. Accept & Continue